> For the complete documentation index, see [llms.txt](https://docs.recaptime.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.recaptime.dev/community-sso/getting-started/sign-in-or-create-new-account.md).

# Sign in or create new account

## Signing in with email/username

Currently we do not have passwordless auth via magic links or login codes yet as we research possible avenues of integrating with that to have one less password to memorize/save for you.

### Password recovery flow

If you created an account via social login or can't login with your password, try the self-serve account recovery flow [here](https://authentik.recaptime.dev/if/flow/recover-account/?next=%2F). You may be asked for your two-factor authentication method if you have one.

## Signing in using security keys / passkeys

If you already&#x20;

## Signing in via social login

Current available social login methods are:

* **RecapTime.dev Internal SSO** - For Recap Time Squad Crew with an `@crew.recaptime.dev` Google Cloud Identity account via Cloudflare Access (our centralized IdP for internal stuff)
* **Hack Club Auth** - For Hack Club community members (both current and alums after the Slack Enterprise Grid migration of late 2025)
  * If you are an alum pre-Enterprise Grid migration and never created an account in HC Auth (then Identity Vault as its initial version for the revamped identity verification flow for YSWS eligibility since the second half of 2025), try using the same email address as your Hack Club Slack account when prompted. If you still need help due to account mismatches, shoot an email at `auth@hackclub.com` ([link to docs](https://auth.hackclub.com/docs/contact)) to get it sorted.
  * Currently, we're blocking accounts with the following verification statuses
* **GitHub** - For people with a GitHub account
* **GitLab.com** -  For people with a GitLab account on the flagship SaaS instance.
* **Slack** - For people using Slack at work or communities using it via Sign in with Slack
  * For Hack Clubbers, you should use Hack Club Auth instead of going through the Sign in with Slack flow.

## Troubleshooting

### Stuck with Cloudflare Turnstile?

Make sure to allowlist `challenges.cloudflare.com` in your content filtering and adblocker/tracker blocker settings. In case of DNS filtering, try clearing the cache or switch to a DNS-over-HTTPS provider if supported by your browser.

### Lost my 2FA method

If you lost your TOTP secret (and the device/app where it is stored), security keys or backup codes (static codes in Authentik's UI), account recovery is still possible but we will need more identity proofs to confirm ownership (such as connected social logins, cryptographic challenges with GPG and/or OpenSSH keys, etc.) We're working on that behind the scenes right now.


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